Cancellation policy
PPCChamp follows a transparent and no fuss cancellation policy. Here are the terms of the policy:
- All cancellation requests should be sent to our billing department or communicated to your Account Manager. The cancellation will not be valid until it is confirmed by the respective department.
- Cancellation requests will be considered only when the request is made within 12 hours of placing the order and execution of the project has not started already.
- PPCChamp will not be held responsible for any third party services, such as hosting, web development, content writing / SEO / PPC/ Traffic / Sale / Sale Calls etc.
Refund policy
Due to the nature of its services, PPCChamp does not guarantee any refunds upon cancellation. In case of monthly payment, it is understood that payment for next month is released only after reviewing the current month’s performance. PPCChamp does not make any guarantees on the basis of traffic/rankings/sales etc. and will not be held responsible for any refund claims thereof.
- In case of our SEO/SEM services, we have flexible payment plans as per the agreed terms & conditions in which a customer can make next month payments after reviewing the performance of the previous work. However, due to the nature of the services business, SEO/SEM companies including our company we cannot offer guarantee of targeted rankings/traffic/sales/Calls. You can make your next payment for a new project after satisfying with our current service and performance of work.
- Third Party Services provider – Search Engine (Google/Bing/yahoo Gemini/Facebook). we can’t take any guarantee for their updating results/ranking and policy changes.
- PPCChamp offers its clients paid ads management service on a monthly basis. If existing clients wish to stop taking the monthly paid ads management service (Google Ads, Social Media Ads, Amazon Ads, etc.) being offered by PPCChamp, they need to inform us about the same at least 30 days prior to the next billing cycle, by dropping an email to info@ppcchamp.com. If we do not receive your email and any amount is auto-deducted, we shall not be liable to refund the amount as our team continues to work on every project until a formal request to stop the ads management service is received.